Breckland Scientific 2021 Catalogue

Customer Service On the phone or via email from 9.00am to 5.00pm ● ● Process your orders ● ● Answer queries ● ● Generate quotes ● ● Arrange returns & collections ● ● Account queries ● ● Saver Scheme admin Technical Support Mark Jeffrey is based in the lab next to the products! ● ● Answer technical enquires ● ● Test products ● ● Experts in all disciplines ● ● Provide instructions ● ● Providing product dimensions

● ● Liaise with manufacturers ● ● Arrange non-stock specials ● ● Perform repairs ● ● Liaise with CLEAPSS Training & Events In your area ● ● ASE exhibitions ● ● INSET days ● ● After school events ● ● Open days

We believe great service at every stage is key. For this reason we have a dedicated Sales Support Team available to support you in any way you need. All of the team have worked in schools many have experienced working with other suppliers, so they really understand your needs. They are available for: Sales Support

● ● Technical enquiries ● ● On-site demonstrations ● ● Goods on approval ● ● Buying advice ● ● Free training & support

● ● Compiling quotes ● ● A coffee and a chat! To find your dedicated Sales Support Manager please see the colour coded map or call 01785 227227

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